At 369jl, we take your privacy seriously. This Privacy Policy explains what personal information we collect, how we use it, and the steps we take to keep it safe — so you can play with confidence on our platform in the Philippines.
When you register an account on 369jl, we collect personal information such as your full name, date of birth, email address, and mobile number. We also collect financial information necessary to process deposits and withdrawals, including your preferred payment method details. During your use of the platform, we automatically gather technical data such as your device type, browser, IP address, and session activity logs. This information helps us verify your identity, process transactions securely, and personalise your experience on the platform. We only collect data that is necessary for the operation of our services and for compliance with applicable regulations in the Philippines.
The personal data we collect is used primarily to create and manage your 369jl account, process your deposits and withdrawals in Philippine pesos, and verify your identity in line with responsible gaming and regulatory requirements. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Technical data such as your IP address and session logs help us detect suspicious activity, prevent fraud, and maintain the security of the platform for all players. We may also use aggregated, anonymised data to improve our services, optimise the mobile experience, and understand how players in the Philippines interact with the platform. We will never use your personal information for purposes beyond those described in this policy without first obtaining your consent.
369jl does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — but only to the extent necessary for them to perform their services. All third-party partners are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines when required to do so by law or court order. In all other circumstances, your personal data remains strictly within the 369jl platform environment.
We use cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across your sessions. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device to help us recognise you on your next visit. You can manage or disable cookies through your browser settings, though doing so may affect the functionality of certain features on the 369jl platform. We do not use cookies to serve third-party advertising or to track your activity on other websites. Our use of cookies is limited to what is necessary for a smooth, secure, and personalised gaming experience for players in the Philippines.
As a registered player on 369jl, you have the right to request access to the personal data we hold about you at any time. You may also request that we correct any inaccurate information, or ask us to delete your data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations. If you wish to exercise any of these rights, you can contact our support team using the email address provided on this page. We will respond to all data requests within a reasonable timeframe and in accordance with applicable data protection regulations in the Philippines. Please note that certain data may need to be retained for regulatory compliance purposes even after an account is closed.
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 369jl platform is encrypted using secure protocols, and sensitive financial information is handled through certified payment processing partners. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions. We regularly review and update our security practices to address emerging threats and ensure ongoing protection for all players. While no system can guarantee absolute security, we are committed to maintaining the highest practical level of data protection for our community in the Philippines.
369jl may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable laws and regulations in the Philippines. When we make material changes, the updated policy will be published on this page with a revised effective date shown at the top. We encourage you to review this page periodically so you are always aware of how your data is being handled. Continued use of the platform after any update is posted constitutes your acceptance of the revised Privacy Policy. If you have questions about any aspect of this policy, please visit our FAQ page or contact our support team directly.
Quick answers to what players in the Philippines most often ask about how 369jl handles personal data.
No — 369jl does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Your data is used solely to operate your account, process transactions, and comply with regulatory requirements in the Philippines. We only share information with trusted service providers who are contractually bound to handle it securely, and only to the extent necessary for them to perform their specific functions. Any disclosure to authorities is made only when required by law. Your privacy is a core commitment of the platform, not an afterthought.
Yes — as a registered player you have the right to request access to the personal data we hold about you at any time. You can submit a data access request by contacting our support team at the email address listed on this page. We will review your request and respond within a reasonable timeframe in accordance with applicable data protection regulations in the Philippines. If any of the information we hold is inaccurate, you can also request a correction. We are committed to being transparent about what data we collect and how it is used.
When you close your 369jl account, we will delete or anonymise your personal data where it is no longer required for the purposes for which it was collected. However, certain information may need to be retained for a defined period to comply with legal, regulatory, or financial record-keeping obligations applicable in the Philippines. This retained data will not be used for any active purpose and will be securely stored until the retention period expires. If you have specific questions about data retention after account closure, our support team can provide further guidance. You can also review the Terms and Conditions for more detail on account closure procedures.
Our FAQ page covers the most common questions about accounts, payments, and platform rules in plain Philippine English. You can also reach our support team at [email protected]. Ready to get started? Create your account today.